Switching is
cheaper than staying.
We import tickets, customers, and knowledge-base articles from the major helpdesks — and we will help you do it. Most teams are fully migrated in under a week.
Zendesk → Kvix
We pull tickets via the Zendesk Incremental Exports API, map agents and groups to brands and team members, and import KB articles with their categories. CSAT data is kept as ticket metadata.
- Tickets (open + closed)
- Customer profiles
- Help Center articles
- Macros (as draft templates)
- Agent and group structure
Intercom → Kvix
We import conversations as tickets, map your inbox channels (email + Messenger) to Kvix channels, and pull Articles from the public knowledge base.
- Conversations (open + closed)
- Companies and users
- Help Center articles
- Tags
- Team member roles
Freshdesk → Kvix
We use the Freshdesk REST API to import tickets, contacts, and Solutions articles. Custom fields are preserved as ticket metadata.
- Tickets across statuses
- Contacts and companies
- Solutions articles
- Canned responses
- Agent roster
Help Scout → Kvix
We import conversations (with their threads, attachments and tags), map customer/message/note threads to the right Kvix sender types, and bring spam-flagged conversations across so your audit trail stays intact.
- Conversations (active, pending, closed, spam)
- Customers and emails
- Threads with attachments
- Internal notes
- Tags
Migrating from something else?
We have moved customers off Front, HubSpot Service Hub, Crisp, LiveChat, and plain shared inboxes. Tell us where you are coming from and we will write you a plan.
Plan my migration